At Nyle Air, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you contact us, use our website, or request our travel, ticketing, tour, and visa consultation services.
We may collect personal information when you contact us, submit an inquiry form, book a service, or communicate with us through phone, WhatsApp, email, or social media.
This may include:
Full name
Phone number
Email address
WhatsApp number
Travel destination
Preferred travel dates
Passport or visa-related details when required for consultation
Booking details
Any message or information you provide through our website or communication channels
We use your information to:
Respond to your travel inquiries
Provide air ticketing assistance
Support tour and travel package requests
Provide visa consultation guidance
Contact you regarding your booking or inquiry
Share travel options, package details, or service updates
Improve our customer service and website experience
Maintain service records for communication and follow-up purposes
For visa consultation and travel-related services, we may request certain documents or details depending on your travel purpose and destination. Any information shared with us will be used only for service-related guidance, documentation support, booking assistance, or communication connected to your inquiry.
Nyle Air does not sell, rent, or trade your personal information. However, we may share necessary information with trusted service providers only when required to complete your travel-related request, such as airlines, hotels, tour operators, insurance providers, visa support partners, or other travel service providers.
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online communication or digital storage method is completely secure, so we encourage customers to share sensitive documents only through trusted communication channels.
Our website may use basic cookies or tracking tools to improve user experience, understand website performance, and enhance our services. You can disable cookies through your browser settings, but some website features may not work properly.
Our website may include links to external websites, social media pages, airline websites, or travel-related service providers. Nyle Air is not responsible for the privacy practices, content, or security of third-party websites.
Customers are responsible for providing accurate and complete information when requesting ticketing, travel, or visa consultation services. Incorrect or incomplete information may affect bookings, travel arrangements, or visa-related guidance.
You may contact us to request access, correction, or removal of your personal information where applicable. We will take reasonable steps to respond to such requests according to our internal procedures and service requirements.
Nyle Air may update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of our website or services means you accept the updated policy.
For any questions about this Privacy Policy or how your information is handled, please contact us:
Nyle Air
1st Floor, Pearl Park Complex, No.146, F6,
Negombo Road, Wattala, Sri Lanka
Phone: 077 787 5699
WhatsApp: +94 77 787 5699
Email: nyleair1@gmail.com
Website: nyleair.com